Have you ever encountered the frustrating error message in Adobe Premiere Pro that says “Unsupported Video Driver”? If so, you’re not alone. This issue can be caused by a variety of factors, including outdated graphics drivers or incompatible hardware. Fortunately, there are several steps you can take to fix this problem and get back to editing your videos without interruption. In this article, we’ll walk you through the troubleshooting process and provide some tips for preventing this error from happening in the future.

What steps can be taken to resolve the issue of an unsupported video driver in Adobe Premiere Pro?

1. Open Adobe Premiere Pro on your computer.
2. Click on the “Edit” menu at the top of the screen.
3. Select “Preferences” from the drop-down menu.
4. Click on “Media” in the left-hand column of the Preferences window.
5. Scroll down to the “Video Rendering and Playback” section.
6. Click on the drop-down menu next to “Renderer” and select “Mercury Playback Engine Software Only”.
7. Click on “OK” to save the changes and close the Preferences window.
8. Restart Adobe Premiere Pro.
9. Open the project that was giving you the “unsupported video driver” error.
10. Try playing the video again to see if the issue has been resolved.


If you’re experiencing issues with Adobe Premiere Pro due to an unsupported video driver, don’t worry! There are several solutions available that can help you get back to editing your videos in no time. With a few simple steps, you can update your video driver or switch to a compatible one, ensuring that your software runs smoothly and efficiently. Whether you’re a professional video editor or a beginner, fixing this issue will allow you to focus on your creative process and produce high-quality content without any interruptions. So, don’t let an unsupported video driver hold you back – take action today and get back to doing what you love!

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